Thu.Jan 25, 2024

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Failing forward: Killing your first product

Mind the Product

This piece highlights the learnings gained by sunsetting your first product, sharing the lessons learnt in the process. Read more » The post Failing forward: Killing your first product appeared first on Mind the Product.

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Pines, Oaks and Bushes in the Corporate Forest: Types of Business Architecture as Trees

The Product Coalition

Our next article in the prioritization series* tells about different types of business organizations. To illustrate the differences between them, we’ll use a tree metaphor created by Alexey Kulakov, JetStyle ’s CEO and co-founder. To be on the same page, let’s agree that a business is best described as a continuous process of value delivery; this idea will help us reveal the tree metaphor.

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Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market

Lenny Rachitsky

Brought to you by: • CommandBar —AI-powered user assistance for modern products and impatient users • WorkOS —An API platform for quickly adding enterprise features • Arcade Software —Create effortlessly beautiful demos in minutes — Geoffrey Moore is an author, speaker, and advisor, widely known for his seminal book Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers , which many consider the most important book ever wri

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How To Train a Transactional Chatbot Using Reinforcement Learning?

The Product Coalition

While transactional chatbots can handle general inquiries and conversations, chatbots can be designed to do more. We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Strategic Product Backlog Refinement: Tools and Techniques for Agile Success

ProductBoard

Product backlog refinement is an ongoing process in agile development where the team collaboratively reviews, prioritizes, and updates items in the product backlog to ensure its readiness for upcoming sprints. It involves continuous adjustments, additions, and clarifications to optimize the backlog for efficient development and delivery.

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6 Behavioral Segmentation Examples That Drive Personalization

Amplitude

Check out these behavioral segmentation examples to better understand your customers and drive more personalized marketing campaigns.

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Why It’s Time to Slash Your Reliance on Manual Customer Training

Gainsight

Manual customer training, i.e., 1:1 sessions with Customer Success Managers (CSMs), PDFs, webinars, etc.—had its day. But it’s quickly falling out of favor, diminishing the customer experience, and putting unnecessary pressure on already strapped customer-facing teams. Why? Because manual customer training doesn’t meet the learning preferences of your customers, and they’re drowning your teams in a sea of manual and time-consuming tasks—tasks that prevent them from focusing on customer retentio