Sun.Aug 20, 2023

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SUNDAY REWIND: AMA with Christina Wodtke: Encouraging autonomy and writing awesome OKRs

Mind the Product

An AMA session with OKR expert and coach Christina Wodtke, looking at implementing OKRs and encouraging autonomous teams Read more » The post SUNDAY REWIND: AMA with Christina Wodtke: Encouraging autonomy and writing awesome OKRs appeared first on Mind the Product.

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Four Forgotten Tips on Becoming a Better Product Manager at Work

The Product Coalition

With the practice of product management ever-so-prevalent across multiple industries, the catalog of tips to optimize a PM’s life is Continue reading on Product Coalition »

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Proactive Customer Service: What is It and How to Do It [+ Examples]

Userpilot

Proactive customer service goes beyond solving problems. With customer service, we often think about solving problems as they come. But, its actual purpose is to prevent problems from happening—leaving little friction in the customer experience. So if you want to learn about how to apply and practice a proactive service without spending too much time, keep diving into this article.

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Excited About Helping

The Product Guy

Drawing excitement, as a product manager, from finding what is unique to the challenges of small business selling. Watch and learn more from product management expert, Don Ross.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How to Drive Feature Adoption in SaaS – 11 Strategies

Userpilot

After tirelessly working on a new release, the next step is to drive feature adoption and ensure the intended users enjoy using it. This article shows you the right strategies to implement for feature adoption. TL;DR Feature adoption happens when users integrate specific features of your tool into their workflows and become habitual users. Feature discovery focuses on making users aware of new or underused features.