Sat.May 22, 2021 - Fri.May 28, 2021

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3 Tiers of Customer Value in the Product Management Maturity Model

Product Management University

Your product management maturity model isn’t so much about what your team can do. It’s what your team can do for the customer. From either perspective, it’s the skill level and proficiency of your team as it matures. But if customer value is always the end game, make quantifiable customer outcomes the driving force in your product management maturity model and the path becomes shorter, faster and easier to measure.

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Leadership Tip 8: Stop Focusing on Happiness & Measure Satisfaction Instead

Johanna Rothman

Do you or your managers want people to be happy at work? That's a laudable goal. And, in my experience, unrealistic. That's because happiness is an outcome of a person's current life context. Instead of happiness, let's consider satisfaction. When we consider satisfaction, we might discover ways to create a great work environment. That satisfaction might offer more opportunities for happiness.

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Becoming a Product Leader?—?Part 1: Thinking Like a Leader

The Product Coalition

Thinking Like a Leader?—?Part 1 of Becoming a Product Leader This is Part 1 of the “ Becoming a Product Leader ” series. In this series, I’m tackling different outcomes and traits that individual contributor Product Managers can practice and cultivate to become a Product Leader. This article focuses on shifting one’s perspective from a team level Product Manager to an organization wide Product Leader.

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How the pandemic has changed customer support forever

Intercom, Inc.

The COVID-19 pandemic has had an irreversible impact on how the world does business. Over the last year, companies have had to pivot to digital-first ways of working overnight; supply chains and distribution facilities worldwide have been majorly disrupted; and, in the midst of all this uncertainty, consumers have (understandably) been more anxious and frustrated than ever.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How product leaders can make better decisions with iterative analytics

Mind the Product

When we ask questions about our data, we rarely walk in a straight line to the answer. Instead, data analysis often follows a more circuitous, creative process: we ask a question, discover our first effort to answer it is incomplete, reshape our data, bring in new data, consult a domain expert to rework our hypothesis, [.] Read more » The post How product leaders can make better decisions with iterative analytics appeared first on Mind the Product.

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The Significant Roles of Artificial Intelligence in The Education Sector

The Product Coalition

Artificial intelligence is the most suitable choice to succeed in all challenges in learning different things. AI technology in education develops your learning method properly. It supports teachers or coaches to implement better, acquainted, and customized help to students. AI-powered learning techniques help teachers to examine the grasping power of learners.

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HOW A CAPSTONE PROJECT LED TO A ROBUST FUTURE IN PRODUCT MANAGEMENT.

Product Management Unpacked

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. “I’d worked for a startup in Hyderabad, India where everyone had to wear different hats,“ recalls Debashish. “I realized that I wanted to expand my focus into product management.”.

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Make the transition to product leadership

Mind the Product

Little in a company is more important than the successful transition to a leadership role — make good decisions as a senior leader and you’ll positively impact the business. Make bad decisions and your influence on the organisation will surely hit a bum note. But transition to product leadership isn’t always easy. McKinsey posits that 50% of [.

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Sharing Intercom’s values

Intercom, Inc.

Every company, organization, or team has a set of values – they may or may not be codified and written down, but they exist in the way the people behave and treat one another. The most successful companies take the time to be purposeful about their values. They discuss and debate them, write them down, agree on them, and most importantly live by them.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Behind The 10 Most Common Product Management Interview Questions

The Product Coalition

The secret to acing a product management interview isn’t just knowing what questions to expect. It’s getting inside your interviewer’s mind, and understanding why they’re asking you these questions, and what they want to know. The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development?

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Identifying Growth KPIs that are leading indicators of product success

Mixpanel

Imagine you run a lemonade stand. You meticulously track how many people purchase from your stand each week, because that’s how you make money. For the first two months, the number increased without fail. Then, as if you took a false step on your hike to profit, it started tumbling down the hill. What happened? And how did you not see it coming? After sitting down with some trusted friends and family members, they broke the news that your lemonade simply wasn’t any good.

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Building the Decision-Making Habit by Benjamin Keyser

Mind the Product

In this ProductTank Berlin talk, Benjamin Keyser, VP Product at Contentful, explains the importance of decision-making in taking a company from the startup stage to the scale-up stage. The key points of his talk include: Consequences of poor decisions Decisions during the startup period Decision styles More effect and less affect Watch the video to [.

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Why Well-funded Disruptive Legal Startup, Atrium Failed? Justin Kan Shares it all [My “win or die” strategy didn’t work and worse, strained relationships]

NextBigWhat

During my time as Partner at @ycombinator, my ambition to build something big only grew. I took the plunge and decided to follow the ‘age-old’ wisdom of fixing my own problem and building a startup around the solution. (cont.). I hated doing legal work for my startups and never really understood what I was paying for. The entire experience was too complicated and opaque.

Startups 119
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Does your Testing Reflect Enough Domain Knowledge?

The Product Coalition

Domain Knowledge is a key factor in every IT field, be it Business Analytics, FinTech, Mobile App industry, Information Protection, Data Privacy, Database Testing, Security, Software Testing, and Quality Assurance. But the last two in the list remain crucial in every IT domain because with testing and QA rest of the technical aspects are met successfully.

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Can We Regulate Social Networks To Curb Addiction—Without Making Them Suck?

Nir Eyal

The post Can We Regulate Social Networks To Curb Addiction—Without Making Them Suck? appeared first on Nir and Far.

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SUNDAY REWIND: Escape from the feature roadmap to outcome-driven development

Mind the Product

While discussing this week’s Sunday Rewind, Mind the Product’s Managing Director Emily Tate was quick to suggest one of her all-time favourite posts — Escape from the feature roadmap to outcome-driven development. For Emily, this post written in 2018 by Alice Newton Rex, Director of Product at WhatsApp, formerly CPO at WorldRemit, provided a real [.

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How an Australian energy provider stays on top of critical cyber threats with Feedly

Roy Madden

Case Study. This analyst team designed AI-powered security Feeds in Feedly that proactively alert them about specific topics, threats, and threat actors. The energy provider ‘s results with Feedly Discovered a supply chain data breach a week before the public announcement Able to monitor hundreds of suppliers for breaches Detected a critical vulnerability within 2 hours of its release and patched it immediately.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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How Software Products are Created in Test Kitchens

The Product Coalition

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. Even the smallest and tightest group of beta users still takes coordination effort and time that is crucial when you have an early product.

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Try a Semantic Approach to Naming GitHub Repositories

Modus Create

As part of a recent customer engagement, we were tasked with defining a naming convention for GitHub repositories. Up to this point, each project team had used whatever convention (or none) they liked to define the repository name, leading to a situation where there was a lack of consistency across the GitHub organization. I had my own ideas around what conventions made sense, although these are influenced by the type of work I do.

Naming 105
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Product Management: What is the job, really? – Christian Idiodi

Mind the Product

The job of a Product person is hard to define. We’re a little of everything, depending on the day and what’s needed. The one thing we can all agree on is that it’s never really done. Christian Idiod—partner at Silicon Valley Product Group—joins us on the podcast to break down what’s expected of us, what [.] Read more » The post Product Management: What is the job, really?

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Starting a Company in a Space You’re Not an Expert in — This Founder Shares 6 Lessons

First Round Review

From the importance of founder naivety, to seeking out the doubters, to rigorously assessing founder/market fit, Irving Fain shares his lessons from building a company in a space he wasn't an expert in, as well as other takeaways from the earliest days at his startup, Bowery Farming.

Startups 104
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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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We Can’t Schedule Innovation, But We Can Schedule Discovery

Mironov Consulting

Everyone wants innovation, especially if we can plan and schedule into each sprint. But innovation is uncertain. Can we shift the discussion to planning and scheduling and funding of discovery that can (often) lead to innovation?

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Product Led Organization

The Product Guy

Transitioning from a sales/marketing lead company to a product lead company will be great for recruitment. Watch and learn more from product management expert, Amin Bashi.

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The power of interviewing above your weight class

Mind the Product

“It was really close, but we’ve decided not to extend an offer at this time.” I thanked the Lyft recruiter for her time and asked a few follow up questions on areas where I might be able to improve. After we hung up, I stepped outside and paced along the Cumberland River in downtown Nashville [.] Read more » The post The power of interviewing above your weight class appeared first on Mind the Product.

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How to Create Successful Wireframes

TryMyUI

Wireframing is a technique that involves visualizing the product. These are user experience or UI designs that summarize the design process. These can be hand-drawn or made using complex designing software. If you are working for a client, they will likely ask for a visual representation of the process. Providing wireframes is the best option in this case.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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What is Product Operations and where does it fit within the product organization?

Dragonboat

You’ve defined OKRs. Great, now what? How do you build a plan to achieve your objectives? Can you work cross-functionally to identify the optimal allocation of resources to deliver? What’s the best way to track progress in real-time to ensure you’re on track? All these questions (and more) are often being answered by Product Operations. […].

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Innovation Tools: Questions for Leaders vs Project Scorecard

Strategyzer

Having the right tools often makes the difference between success and missed opportunity. An equally important factor that gets much less shine however is the use of the right tool at the right time. Even within an arsenal of ‘good’ or even ‘great’ tools, one must understand the tools well enough to pick and choose which is most relevant when.

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Alive Strategy vs Dead Strategy

ProductPlan

Product Strategy is Important. One of the most important roles of a product manager (PM) is setting the product strategy. The strategy, by way of a roadmap, is the document that drives team alignment. When a group of people adopts a strategy, it transforms the product strategy from just a piece of paper to something that drives team success. Informed teams, including product and everyone that affects product development—from engineers to executives, can deliver consistent results, essential to