Ask Benny

DECEMBER 31, 2019

Free your time to be more strategic Requirements are overrated In Are Requirements Overrated and Your Role is not to Write Requirements I explained why writing requirements should be a minimal task. I talked about 3 major reasons why it is good for everyone: Your time is valuable. Every minute you spend in perfecting the details of a solution, for a problem you already know you need to solve, is a time you don’t spend trying to find the next one.

Weak Development Team 109

Weak Development Team Vision Customer Experience Agile 109

ProductPlan

DECEMBER 30, 2019

Technology pricing can be tricky, particularly for software and services. When there’s no traditional cost of goods sold (COGS) to recoup, the pricing strategy for a SaaS product can go in a lot of different directions. Do you give the product away and try to monetize traffic and users through other channels? Should you offer bargain basement prices to capture as many users as possible?

Strategy 74

Strategy Customer Experience User Testing Customer Feedback 74

The Product Coalition

JANUARY 1, 2020

When you’re thinking of others, you can’t help but make great stuff Continue reading on ProductCoalition.com ».

Startups 78

Startups Product Management Product Manager Management 78

Lead on Purpose

DECEMBER 30, 2019

The most effective leaders know there’s only one thing they have complete control over: “the way in which I respond and react to another human.” They know their success depends on the unity and determination of their team members.

Leadership 298

Leadership 298

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

Intercom, Inc.

DECEMBER 31, 2019

As we cross the threshold from one decade to another, it’s natural to look back at the previous 10 years and try to make sense of events. Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software.

Artificial Inteligence 259

Artificial Inteligence Entertainment Messaging Customer Experience 259

Product Management University

DECEMBER 30, 2019

You’re hiring a product manager. Do you hire an experienced product manager who can acquire domain expertise or a domain expert that can learn how to be a product manager? It’s a dilemma for many hiring managers. In the absence of the ideal candidate, an experienced product manager with strong domain expertise, you’re faced with a tough decision. In all my years as a practitioner and 18 years listening to my clients, this is a no-brainer.

Product Management 130

Product Management Product Manager Management Management 130

The Product Guy

DECEMBER 31, 2019

How to treat yourself as a product to find a job and, in parallel, refine your product management skills. It’s meta. In a recent live stream from one of our mentors of The Product Mentor , Andrew Hsu, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! Check it out… About The Product Mentor.

Product Management 128

Product Management Product Manager Management Management 128

Intercom, Inc.

JANUARY 3, 2020

More and more companies are reaching the tipping point where their human teams can’t keep up with their growing volume of support conversations. Chatbots are supposed to be the fix – providing basic help to customers while taking pressure off the team behind the scenes. But there’s some tension at play. We need these chatbot interactions to be frequent enough to make a real impact on team capacity but thoughtful enough that they protect our hard-won customer relationships.

Customer Experience 222

Customer Experience Messaging Naming Branding 222

Mind the Product

JANUARY 2, 2020

In her ProductTank London talk, Asha Haji, COO at Founders Academy explains how and why to treat your product management career like a video game. She teaches us how to level up in the product world by following these steps: Learn who you are. Learn the moves. Win boss battles. Upgrade your gear. Explore the world. Watch the video to see Asha’s talk in full.

Data Visualization 145

Data Visualization Analytic Tools Product Research User Testing 145

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The Product Coalition

JANUARY 3, 2020

Super Man used his powers to help people. But we know that he could become the embodiment of destruction. I’ve described 9 powers that can… Continue reading on ProductCoalition.com ».

Product Management 90

Product Management Product Manager Management Management 90

The Product Guy

DECEMBER 29, 2019

How do you bring your engineering team into the product process? Watch and learn more from product management expert, Benny Reich.

Engineering 131

Engineering Product Management Product Manager Management 131

ProductBoard

JANUARY 2, 2020

As we detailed in a recent blog post, digital product management is one of the hottest and fastest-growing roles in business right now. In just two years, the number of product management roles in the US have grown by an astounding 32%, outpacing the increase in demand for overall roles by 5x. We’ve coined this rise to prominence the “Golden Age of Product Management.

Product Management 98

Product Management Product Manager Management Management 98

Mind the Product

DECEMBER 31, 2019

We’re taking a short break from releasing new episodes over the holidays. We’ll be back with new interviews in early January. But don’t despair! In the meantime, we’re re-running two episodes that fit the theme of the season: reflection and planning for 2020. Randy’s Pick. ‘Tis the season to make a list of resolutions for how we’re going to be better in the new year – start new habits, stop old ones, be more productive, etc.

Product Research 93

Product Research Entertainment Startups Education 93

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Generative AI

The Product Coalition

JANUARY 3, 2020

For academics in the midst of a technology commercialization project, the Valley of Death exists because governments don’t fund products… Continue reading on ProductCoalition.com ».

Reporting Tools 88

Reporting Tools Government Startups Research Software 88

Ask Benny

DECEMBER 31, 2019

Free your time to be more strategic Requirements are overrated. In Are Requirements Overrated and Your Role is not to Write Requirements I explained why writing requirements should be a minimal task. I talked about 3 major reasons why it is good for everyone: Your time is valuable. Every minute you spend in perfecting the details of a solution, for a problem you already know you need to solve, is a time you don’t spend trying to find the next one.

Weak Development Team 78

Weak Development Team Vision Customer Experience Agile 78

ProductBoard

DECEMBER 31, 2019

Interviewed by Milan Lostica You may have heard the common refrain that robots are coming to take our jobs. This is a slight exaggeration, but it is fair to say that robots have the ability to replace some of the mundane and repetitive work we do every day. Tasks like processing invoices or Excel files, moving data between Excel files and third-party apps, and sending emails are all ripe for.

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98

Mind the Product

DECEMBER 30, 2019

In this ProductTank San Francisco talk, Sandhya Hedge , Global VP of Marketing at Amplitude , tells us how to become a better product manager by rethinking your mindset. Watch the video to see her talk in full. Or read on for an overview of her key points: How d you know if you’re a good manager? The right questions to ask. The Socratic method.

Product Research 116

Product Research Definition Engineering Testing 116

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The Product Coalition

JANUARY 3, 2020

Finding ways to make ourselves better is pretty much linked with our existential, spiritual, and emotional growth. What we do?—?our traits, our habits?—?have noteworthy impact on how we see the world, and it also influences our well-being in both our personal and professional lives. Investing in ourselves is critical to our professional growth, but really, it’s just as important in everyday life, too.

Product Research 86

Product Research Travel Research Software Magazine 86

AB Tasty

JANUARY 2, 2020

What's a Chief Experience Officer (CXO)? Well, they're a catalyst, designer, orchestrator, and champion, all in one! This article was originally posted on AB Tasty as What is a Chief Experience Officer?

Customer Experience 83

Customer Experience Article User Experience 83

Revulytics

DECEMBER 30, 2019

As we close out 2019, I wanted to share some of our most popular software product management articles. Please let me know what you think and if there are topics you would like us to cover in the comments below! Moving Applications to the Cloud and Adopting Cloud-Like Business Models. Learn why on-premise software vendors are incorporating cloud-like business models and subscription-based pricing that make them more competitive and best meet the needs of their customers.

Analytic Tools 76

Analytic Tools Data Visualization Article Product Management 76

Mind the Product

DECEMBER 31, 2019

In this ProductTank London talk, Amy Carmichael, Head of Product at Crowdcube , tells us about her strange path from studying art and museums to become the Head of Product at a fintech startup. She takes us through the four themes she discovered along the way. Do the job you want before anyone asks. Lean on your strengths outside of product. The key to influence is empathy.

Agile 93

Agile Startups Product Management Product Manager 93

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The Product Coalition

JANUARY 3, 2020

Nietzsche and the career plan My old boss Jim Barksdale was fond of saying, “We take care of the people, the products, and the profits?—?in that order.” It’s a simple saying, but it’s deep. As organizations grow large, important work can go unnoticed, the hardest workers can get passed over by the best politicians, and the bureaucratic process can choke out the creativity and remove all the joy.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Nir Eyal

DECEMBER 30, 2019

The post Is Tech Ruining Kids? How to Safely Manage Screen Time appeared first on Nir and Far.

Management 112

Management Management 112

ProductCraft

JANUARY 2, 2020

Welcome to 2020, everyone. Like many of you, I’ve made a few New Year’s resolutions. Along with the usual ones (eating healthier, watching less TV, exercising more, etc.), I’ve made it a 2020 goal to listen to more podcasts. If you’ve made a similar resolution, we’ve got some great product-focused ones to recommend. Last January, Read more » The post Six (More) Product Management Podcasts to Listen To appeared first on ProductCraft by Pendo.

Product Management 78

Product Management Product Manager Management Management 78

PMLesson's Ace the PM Interview

JANUARY 2, 2020

Struggling to ace your senior PM interview? Looking to bring more of your depth and experience into your answer, but not sure how to fit it in? There’s a common issue I've seen in PM candidates with lots of practice behind them, where they find themselves at a certain plateau. When given a product design question, they know they need to start by defining the user, then list their pain points, prioritize, find solutions, etc.

Framework 75

Framework User Testing Customer Feedback Customer Experience 75

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

Data Visualization

The Product Coalition

JANUARY 3, 2020

Creating a Product Discovery Track: A Practical Guide In the last decade we have evolved a lot in terms of agile development, Agility has become its own concept and we have lots of books and conferences for this subject. Despite this movement, when we look at the complete development cycle of a product, from conception of initial ideas and assumptions to final delivery, we have tremendous productivity bottlenecks.

Product Research 78

Product Research Research Software User Testing Technical Review 78

Product Innovation Educators

DECEMBER 30, 2019

Lessons for product managers from the story of The Everyday Innovator. This was an extra fun discussion to have because it gave me an opportunity to share some important insights from f2f interviews I have done but have not talked about much or ever on this podcast. It is also a special interview, as a leadership coach and friend, Russel Verhey, interviewed me for his podcast, Advance Leadership Conversations.

Leadership 73

Leadership Feedback Software Customer Feedback Customer Experience 73

ProductCraft

DECEMBER 30, 2019

Just like that, another year has wrapped up! I’ve had the pleasure of talking to so many amazing product people this past year. The podcast remains a huge source of inspiration for me in many ways. I even wrote an entire keynote presentation about the lessons I’ve learned from chatting with product leaders and influencers. Read more » The post Our Five Favorite Product Love Episodes of 2019 appeared first on ProductCraft by Pendo.

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Presentation 78