280 Group

JANUARY 30, 2018

This is the first article in a three part series on navigating the Problem vs. Solution Space with a focus on understanding customer needs. Understanding Customer Needs “Well, we could…” I stopped myself quickly. I had fallen into the most common of traps. I had stopped paying attention to the customers’ needs and started working on a fix. Product Managers and the teams of developers they work with often tell me that Product Managers have problems writing good requirements.

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Article Product Management Product Manager Development 267

Lead on Purpose

JANUARY 29, 2018

Success depends as much on the desire of an individual as anything else. Hard work, persistence and intelligence also factor in, and depending on the endeavor, these may play a big role.

Vision 236

Vision 236

Intercom, Inc.

FEBRUARY 2, 2018

That’s right, would you offer yourself a job at your company? It’s a question every interviewer should ask themselves. No, this isn’t some theoretical mental exercise. It’s actually a powerful question to ask yourself when you’re looking to expand your team but find yourself paralyzed with options. When you are a small but growing company or team each additional hire has a disproportionately large impact.

Technology 192

Technology Books Management Management 192

Product Management University

JANUARY 30, 2018

The B2B Product Manager Magazine January 2018 is now available. We’re kicking off 2018 with a discussion on product success metrics and a viewpoint that there’s only one critical metric that’s important over the long term. If you routinely hit that one, all the others will take care of themselves. We also look at the benefit of using customer value themes to drive your sales demos and how they can improve win rates.

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Demo Definition Magazine Product Management 113

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

First Round Review

FEBRUARY 1, 2018

Last year, First Round hosted a seminar of 17 rising star product managers in NYC, taught by some of the best product leaders in the tech industry. Here's who they are and what they learned.

Technical Review 111

Technical Review Seminar Framework Product Management 111

Intercom, Inc.

JANUARY 30, 2018

In customer engagement, the right context for a message matters just as much as the right time and recipient. Given that content is in itself a tool for engagement, the same principle is in play. Today, we released our second installment in our audiobook series, Intercom on Customer Engagement. Divided into 8 shorter chapters, this compilation is our guide to crafting actionable messaging strategies that will help you grow your business.

Customer Experience 117

Customer Experience Messaging Books Download 117

Product Management University

JANUARY 29, 2018

There are a lot of opinions on the definition of successful in product management. Is there one simple way to characterize the role of product management and what it takes to be successful? There are a thousand ways to characterize successful product management, but they all lead to one thing. When it’s all said and done, your products have to make the people who use them measurably better at what they do.

Product Management 100

Product Management Product Manager Management Management 100

First Round Review

JANUARY 29, 2018

Stacy La made the leap from design at Yammer and Microsoft to Clover Health, when the bootstrapped startup was only four people. Now, the company's raised over $425M, 500+ employees strong, and La leads an eight-person design team. Read on for her tactics on how to survive — and thrive — as an early employee.

Startups 111

Startups 111

The Product Guy

FEBRUARY 1, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Getting to Here. > What inspires you in your day-to-day work? I’m inspired by making other Product Managers awesome. As a teacher, I’m always playing with new frameworks or ways of teaching. I inspect, adapt, and learn constantly. I believe that being able to explain complex patterns and ideas in a way that is actionable for others really helps firm up your own understanding of the craft.

Product Management 92

Product Management Product Manager Management Management 92

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I Wonder The Value

JANUARY 29, 2018

Why my team members don’t do things even if they said, “Ok. I’ll do it”? When I organized an event for startup founders, this problem was raised twice. In my experience in forming a team from scratch, this always happens if we don’t care about “Ultimate Goal Check”. What is "Ultimate Goal Check”? Why it’s important? What is “Ultimate Goal Check”?

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Definition Startups Books Naming 80

Ask Benny

FEBRUARY 2, 2018

How to enter into a new product management position in a new company. Congratulations. You just landed into a new product management position. Whether it’s a VP product or a product manager, whether it’s a small or big company, you are expected to get fast into the role, and many times you are expected to do it by yourself. If you are lucky, there is someone in the company that has thought about your on-boarding, but many times especially if this is a small startup, there isn’t.

Technical Advisors 84

Technical Advisors Product Management Product Manager Customer Experience 84

Clever PM

FEBRUARY 1, 2018

This post comes courtesy of a direct request from one of my supporters over at Patreon, who asked me if I could give them a 10,000 foot-level overview of the Product Lifecycle from ideation to delivery. While nothing here should be terribly earth-shattering or world-changing, I think it’s important for us as Product Managers to […].

Product Management 77

Product Management Product Manager Management Management 77

The Product Guy

JANUARY 27, 2018

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

User Testing 76

User Testing Product Management Product Manager Product Research 76

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Generative AI

The Product Coalition

FEBRUARY 1, 2018

It’s interesting how the simple act of searching the internet can yield so much data, but yet so little knowledge! While researching “market research”, I found it’s one of those topics that can be overwhelming, simply because I had to go through endless sources, most of which are very similar, and each carrying only a small piece of the puzzle. Bringing high-quality content to the world is one of our core values at Knowledge Officer ; this is why I decided to save your time and energy, and bring

Market Research 68

Market Research User Testing Product Research Research Software 68

Good Product Manager

JANUARY 28, 2018

Happy 2018! It’s been a few months but I’m back with some big news for 2018, including a (long-overdue) site redesign that, among other things, should look much better on mobile devices. I’m still tweaking some things, so bear with me. In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management.

Agile 60

Agile Events Roadmap User Testing 60

UX Studio

JANUARY 30, 2018

What a buzzword, right?! Not really. Gamification in UX predates what we thought of as its beginnings. Even though the term “gamification” made its appearance in 2008, it didn’t gain popularity until 2010. It had popped into our lives long before we started to pay attention to it. “UX” falls in the same category, as Donald Norman mentioned the term “user experience” for the first time in 1993 (when he changed his title from User Interface Architect to User Experience Architect).

UX 63

UX Customer Experience Feedback Software Systems Review 63

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Telerik may be retiring, but you still have work to do! Call me biased (and not so subtle), but allow me to suggest why Revulytics Usage Intelligence is the best alternative to Telerik if you are looking for an out-of-the-box solution for on-premise

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

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The Product Coalition

FEBRUARY 2, 2018

How to enter a new product management position in a new company. Congratulations, you just landed a new product management position. Whether it’s a VP product or a product manager or it’s a small or big company, you are expected to adjust quickly to the role. In many cases you are expected to do it by yourself. If you are lucky, there is someone in the company that has thought about your on-boarding, but many times, especially if this is a small startup, there isn’t.

Technical Advisors 60

Technical Advisors Product Management Product Manager Onboarding KPIs 60

Good Product Manager

JANUARY 28, 2018

Happy 2018! It’s been a few months but I’m back with some big news for 2018, including a (long-overdue) site redesign that, among other things, should look much better on mobile devices. I’m still tweaking some things, so bear with me. In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management.

Agile 60

Agile Events Roadmap User Testing 60

The Accidental Product Manager

JANUARY 29, 2018

The Big Mac just is not relevant any more Image Credit: pointnshoot. The product managers over at McDonalds have a problem on their hands. Yes, they work for one of the most successful companies in the world. For over 60 years McDonalds has been synonymous with fast food. However, the world is changing and McDonalds is not changing with it. A recent study showed that only one in five millennials, a core market for McDonald’s , had ever tried a Big Mac burger.

Product Management 56

Product Management Product Manager Reporting Tools Customer Experience 56

Miro

FEBRUARY 1, 2018

How to integrate RealtimeBoard into your Agile workflow When you are considering which Agile software project management tool to choose, it’s important to take into account its features and compatibility with your existing workflow. To help you make the right decision and consider all the pros and cons, we wrote about how you can integrate […].

Agile 56

Agile Blog Management Management 56

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The Product Coalition

JANUARY 28, 2018

If you’ve been following tech news in 2017, chances are you’ve heard quite a bit about the ICO phenomenon. According to a December report by PwC , at least 438 ICOs took place in 2017, raising over $4.6 billion. And the majority of those were done by startups that did not have a product yet. Is an ICO really a smart move for pre-product startups? Source: Mangrove Capital Partners There’s no doubt an ICO offers a compelling value proposition for a pre-product founder: Raise a ton of money at an e

User Testing 60

User Testing Startups Product Research Government 60

Qlik

JANUARY 31, 2018

Just a couple of weeks removed from the Trends 2018 Webinar, I was truly surprised by the number of people who registered and attended. In case you missed it, you can view it. on our webinar registration page. We got a ton of questions, nearly 100 of them in fact; too many to summarize in a blog. Most of them were answered privately.

Webinar 52

Webinar Blog 52

Mironov Consulting

FEBRUARY 1, 2018

What: One-Day Product Leaders Workshop (Roundtable). When: April 16, 2018. Where : Frankfurt, DE . Cohost: Greg Prickril. Limit of 8 participants. Interested: email Rich or Greg. Scheduled one day ahead of ISPMA’s Software Product Summit in Frankfurt, this is a one-day session specifically for those leading product management teams[/tweetherder]: Product VPs, Directors of Product Management, Chief Product Officers and other product-focused execs.

Workshop 56

Workshop Leadership Software Developers Software Development 56

Miro

JANUARY 30, 2018

Defining the customer’s problem with a JTBD Canvas Here at RealtimeBoard, we set out on a mission to build a universal whiteboarding tool that helps companies embrace digital transformation, manage remote teams and think visually in order to speed up internal processes and delight their customers. That’s why we are always curious about the ways […].

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Blog Research Software User Testing Management 56

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

Data Visualization

Product Innovation Educators

JANUARY 29, 2018

Giddy, Dawson’s new venture, connects product managers and entrepreneurs to smash the status quo. Back in episode 110 we learned about FirstBuild, the innovation lab of GE Appliance. It allows them to test ideas and solve problems that would be considered too small or risky by GE Appliance. They have built a platform that is fueled by an open community of consumers and problem solvers.

User Testing 48

User Testing Product Research Startups Marketing 48

Product Warrior

FEBRUARY 1, 2018

Using data to make small tweaks to reach a journey destination [link] Click here to listen in iTunes. In episode 1 of the Product Warrior Podcast I am joined by John Cutler the well known product manager and medium author. We discuss the challenges of applying continuous learning and share techniques to align teams and stakeholders to discover true value.

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Product Management Product Manager Management Management 40

Dear Strategy

JANUARY 31, 2018

On this week’s episode, host Bob Caporale answers the following question: Dear Strategy: “How do you go about prioritizing and balancing long-term versus short-term goals?”. Read the full blog post. Original Music by Bob Caporale. The post Dear Strategy: 035 Prioritizing Long-Term vs. Short-Term Goals appeared first on Dear Strategy Podcast.

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Strategy Blog 40