How To Define Product KPIs?
The Product Coalition
NOVEMBER 3, 2020
Creating success with well defined product KPIs Continue reading on Product Coalition ».
November, 2020
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Product People on Prioritisation
Mind the Product
NOVEMBER 13, 2020
We asked 55 people working in product management roles to share their thoughts, feelings, and frustrations on the process of prioritisation. Read on for an overview of their feedback, and if you’re a Mind the Product member, you can access an extended report (more on this below). Who We Spoke To The majority of people [.]. Read More. The post Product People on Prioritisation appeared first on Mind the Product.
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Build Products That Solve Real Problems With This Lightweight JTBD Framework
First Round Review
NOVEMBER 17, 2020
Drawing on her experiences building products at Lumosity, Oculus, and Facebook's New Product Experimentation group, Sunita Mohanty shares a lightweight "jobs-to-be-done" framework for early-stage product teams, along with templates and go-to-market tactics.
The Product Strategy Cycle
Roman Pichler
NOVEMBER 3, 2020
Enter the Cycle. Traditionally, strategy and execution are often viewed as separate, sequential pieces of work that are carried out by different people. For example, a product manager might determine the product strategy and one or more development teams might be tasked with executing it. But as long as innovation, change, and risk are present, this approach is ineffective.
Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
Leadership strategies to improve workplace culture
Lead on Purpose
NOVEMBER 28, 2020
Guest post by Gabe Nelson Great leaders inspire. Great leaders don’t dominate a room, they motivate it.
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Six principles of system design
Intercom, Inc.
NOVEMBER 2, 2020
The start of any journey begins with consulting a map. But if you’re a product designer starting out on a new project, you might find yourself with a blank page, and the job of drawing the map: of defining the high-level design direction that your team is going to use to chart their course. Mess it up, and you could find yourself quickly marching your team off a cliff.
Q&A with Digital Transformation Experts: Liz Jensen from Visa
Alchemer Mobile
NOVEMBER 18, 2020
As a business concept, we’ve talked about digital transformation for the better part of a decade. But in 2020, digital transformation as we know it barreled ahead at a dizzying pace—causing product and marketing teams to make fast, learn-as-you-go decisions impacting billions of dollars. Due to stay-at-home orders enacted across the globe in response to COVID-19, the mobile channel has seen particularly extreme changes in how companies leverage it to support their broader business goals.
Customer Retention Priorities vs. Wallet Share Growth: Will There Ever Be More Overlap?
Product Management University
NOVEMBER 3, 2020
Product managers, there’s never going to be a time where customer retention priorities and wallet share growth opportunities have more overlap, i.e., not at odds. Think about it. The pandemic has forced a lot of businesses to go directly to their customer base for growth as new logos are harder to come by. If you’re one of them read on. One of our current clients offers a CRM add-on solution that helps high-tech companies grow revenue and wallet share in existing customer accounts.
2021 Product Conferences
Product Talk
NOVEMBER 11, 2020
We are starting to pull together our 2021 conference list. A lot has changed in the world since we last published our 2020 conference list. Due to COVID-19, many of the events on our list had to shift to virtual events. We expect the same will happen in 2021. Nevertheless, we are finding that conference organizers are getting better at offering compelling online events.
How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra
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If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.
Leading product strategy and execution
Lead on Purpose
NOVEMBER 30, 2020
Building software platforms and applications that customers love, and will recommend to their peers, takes extreme focus and hard work.
Trailblazing Women in Product Management: Quisha Light, Manager, Product Development and Lifecycle Management at Portland General Electric
280 Group
NOVEMBER 3, 2020
For our next installment of the Trailblazing Women in Product Management series, I interviewed Quisha Light, Manager, Product Development and Lifecycle Management at Portland General Electric (PGE). View the full list of this blog interview series to learn the stories of more women product leaders. How did you get into product management? I hadn’t thought about product management before joining PGE, and in fact, to be honest, not until 4 years ago when my manager asked me to lead a strategic pro
S.H.O.P.: Making the move Online
Intercom, Inc.
NOVEMBER 18, 2020
Welcome to S.H.O.P. , our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. This week, we’re looking at the tools and infrastructure needed to facilitate the move Online.
Six Remote Mobile Product Manager Tips
Alchemer Mobile
NOVEMBER 12, 2020
This year has been interesting to say the least. With most companies transitioning to part-time (if not full-time) remote work, teams are being forced to be creative in the ways they communicate and work efficiently. For product managers , this has posed some unique challenges. We’re here to help! 1. Create a research hub. Take a page out of the Gap Inc. consumer insights team’s book and create a large research hub to share data across departments.
Reimagined: Building Products with Generative AI
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“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.
How Real Product Teams Make OKRs work: Extended Report
Mind the Product
NOVEMBER 3, 2020
The popular Objectives and Key Results framework (OKRs) can be a powerful tool, provided it’s understood and used correctly. With this in mind, we recently undertook a survey to understand how companies are using OKRs in the wild. Our survey was run in collaboration with Timm Richter, CEO of NEO Culture and former chief product officer at [.].
A Practical Prioritization Approach for Technical Debt
The Product Coalition
NOVEMBER 3, 2020
Copyright?—?Dilbert.com In Job interviews, one of the most frequent questions I get is?—?“ Assume you have new feature requests from business, but your technical team wants to fix the technical debts first, what do you do?”. Well, it is logical for the interviewer to assume that as a product owner, you will have a ready answer for this. Because every PO faces this dilemma on a regular basis.
Trust vs Commitments
Ask Benny
NOVEMBER 25, 2020
Consider getting rid of time estimations The never-ending battle. Time estimations are one of the major points of conflict between product management and development teams. It takes a lot of time to make good estimations and even then they are usually wrong. I have not encountered many people who could make really good estimations. There is a reason for that.
Best Affordable (and Free) Online Product Management Courses
280 Group
NOVEMBER 15, 2020
Hooray! You’ve decided you want to take a better look into a Product Management career. But, are you ready to take the dive and invest your time (and money) into upskilling? For many people, especially those early in their career or looking to transition, paying for personal development out-of-pocket is common. And if that’s the case for you, it doesn’t hurt to research some of the affordable options out there.
Entity Resolution Checklist: What to Consider When Evaluating Options
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Tips for creating a great customer support experience during the holidays
Intercom, Inc.
NOVEMBER 4, 2020
The holidays are fast approaching, and for ecommerce businesses, that often results in significantly higher support volume for your team – which is set to further accelerate this holiday season due to the impact of COVID-19. The Conversational Support Funnel can help you stay on top of your support, without increasing your overhead. Below, we share our favorite tips for proactively and automatically resolving queries, at scale.
Q&A with Digital Transformation Experts: Josh Fischer from Spotify
Alchemer Mobile
NOVEMBER 19, 2020
Welcome to the third installation of our digital transformation interview series, where successful product and marketing leaders share what’s top-of-mind, how to overcome obstacles, where the marketplace is going, and tips for success. If you missed our last interview with Liz Jensen from Visa , we recommend giving it a read, too! __. As a business concept, we’ve talked about digital transformation for the better part of a decade.
Product Vision 2020
Mind the Product
NOVEMBER 16, 2020
In this ProductTank London talk, Paavan Buddhdev – previously Product Designer at AND Digital and now Founder of Sound Off – discusses the concept of product vision through design lens. Here are the key areas discussed: Vision: a prerequisite to strategy Properties of a vision statement How do we get there: Hills and Storytelling framework Conclusions: an [.].
How to find your flow in a working from home reality?
The Product Coalition
NOVEMBER 26, 2020
With all the distractions surrounding us, efficiency and productivity are becoming essentials. You have the power to control your flow! Continue reading on Product Coalition ».
Monetizing Analytics Features
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
What type of innovation are you talking about?
Strategyzer
NOVEMBER 11, 2020
People often don't understand each other when they talk about innovation. The main reason for this confusion is that there are different types of innovation. To be understood, it is fundamental to specify what type of innovation you are talking about.
6 Counterintuitive Rules for Being a Better Manager — Advice from Lambda School, Quip & Facebook
First Round Review
NOVEMBER 3, 2020
Molly Graham shares her collection of rules for managers (which include references to robots and wilderness medicine), assembled from her experiences scaling Lambda School, Quip and Facebook.
Transforming customer support with automation: Key trends and challenges for support leaders
Intercom, Inc.
NOVEMBER 18, 2020
Companies that automate support are 4x more likely to see CSAT improvements, according to a survey we conducted with support leaders. That’s an incredible statistic – but how can these benefits be realized? Today, support teams are navigating an increasingly demanding support landscape. With customer expectations and conversation volumes on the rise, businesses need a way to effectively deliver on-demand, personal support while maintaining customer satisfaction.
Gap Inc. Q&A: Leveraging Mobile Customer Feedback to Drive Business Decisions
Alchemer Mobile
NOVEMBER 10, 2020
In 2020, Gap Inc.’s Consumer Insights team strategically collaborated with many other departments such as marketing, online, and store operations to share data and inform decisions based on changing customer preferences and behaviors. For example, Gap Inc. quickly adopted curbside services during the coronavirus pandemic and launched in-app surveys to better understand the customer experience.
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI
Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)
Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.
How Real Product Teams Make OKRs work: Survey Results
Mind the Product
NOVEMBER 3, 2020
In collaboration with NEO Culture, Mind the Product conducted a short survey on OKRs investigating their use in product teams in real companies. Now, the results are in. In this post, we’ll provide an overview of the survey results and, if you’re a Mind the Product member you can access an extended report including analysis [.]. Read More.
How To Create A Powerful Product Experimentation System?
The Product Coalition
NOVEMBER 1, 2020
Part 3 of series on experimentation This Article will cover: How to create an experimentation idea backlog? How to prioritize the ideas for maximum business value? Cross functional alignment with the rest of the business. The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery.
The Most Common Experiment Pitfalls and How to Avoid Them
Strategyzer
NOVEMBER 5, 2020
The best plans for experimentation don’t always come through. We’ve learned this in working with teams to design, run, and analyze experiments over the years. Part of learning this process is becoming more proficient at quickly running experiments while making progress through data-driven insights. Below is a list of the most common experiment pitfalls we’ve seen in the field.
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