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How Customer Success Can Grow User Adoption on New Releases

Product Management University

If you’re looking to grow user adoption on your products, a few more tools in your arsenal beyond traditional release announcements and in-product reminders will help your cause. Put yourself in the shoes of your users. They’re short-handed, carrying heavier workloads, and they’re overwhelmed with the amount of information coming at them from every direction, both internally and externally.

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Common misconceptions about product management

Mind the Product

What do product managers do really well, and what do other people think they do? We asked around and here's what you told us. Read more » The post Common misconceptions about product management appeared first on Mind the Product.

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Alchemer CTO, Brandi Vandegriff, Receives CIO of the Year Award from Colorado Technology Association

Alchemer Mobile

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award. This award recognizes senior technology leaders who are driving innovation both within their organizations and across the broader technology community.

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Ask the Community: How Do You Shift From Functional Teams to Value-Driven Teams?

Product Talk

When an organization shifts from delivery or feature teams to product teams , the first step is often a change to team structure. Delivery and feature teams are often structured by function—front-end teams, back-end teams, mobile teams, etc. These teams can rarely deliver value on their own. Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feat

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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In-Depth Guide to GA4 Path Exploration (+Better Alternative)

Userpilot

Are you wondering what the GA4 path exploration report is? If so, you’re in the right place, as this is the main question we explore in the article! To be more specific, we: Cover its most common use cases. Show how to create the report. Explain its different settings. Compare it to Userpilot Paths. Let’s dive in, shall we? TL;DR The GA4 path exploration report provides a visualization of successive or previous actions that users take at a particular stage of the user journey.

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Unemployed Agilists: How to Move from a Staff Role to a Line Job, Part 2

Johanna Rothman

You’re an unemployed agilist. And even if you can find an agile coaching or Scrum Master job, the pay is so terrible, you don’t want to take it. That’s because potential employers think these jobs are staff positions. Your previous managers and potential managers don’t see the value of someone in your position. That’s because these managers think agile coaching and Scrum Mastering is a staff job, not a line job.

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481: Lessons learned developing medical products – with Ron Richard

Product Innovation Educators

Product management insights from medical innovations Today we are talking about product management and innovation of medical products. Throughout my career, I’ve often found the best insights for improving my product work by learning from other industries, so even if you are not involved in medical products, you’ll be able to apply the practices you are about to hear.

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Organisations starve on a diet of low-hanging fruit

Mind the Product

This article challenges the dominance of marginal gains in product strategies, promoting a shift towards addressing product debt. Read more » The post Organisations starve on a diet of low-hanging fruit appeared first on Mind the Product.

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9 Customer Analytics Use Cases For SaaS

Userpilot

Looking for customer analytics use cases that can significantly improve your SaaS? You’re at the right place. This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. We also cover: Customer analytics categories. The three types of customer analytics and their significance. Key metrics you should be measuring.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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The happiness and pain of product management | Noam Lovinsky (Grammarly, Facebook, YouTube, Thumbtack)

Lenny Rachitsky

Brought to you by: • Whimsical —The iterative product workspace • Vanta —Automate compliance. Simplify security. • LinkedIn Ads —Reach professionals and drive results for your business — Noam Lovinsky has had a distinguished career in product, leaving an indelible mark at Facebook, YouTube, Thumbtack, and currently as the chief product officer at Grammarly.

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It’s a Different World: Lessons Learned as a Sales Associate at Seven-Eleven

The Product Coalition

When I chose to work at a Seven-Eleven in an american working-class suburban neighbourhood, my intuition told me that it was… Continue reading on Product Coalition »

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Advanced Filters Provide Greater Insight into Product Portfolio Roadmap

Gocious Blog

Having one central dashboard that allows you to see the entire product portfolio and their release milestones or major shared component adoptions across your products provides a great ability for stakeholders to understand how products come together and whether they are aligned across various teams.

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Mastering continuous discovery with B2B products with Katie Marcus (Product Lead, Progression, Depop)

Mind the Product

In our latest episode on The Product Experience, we delve into a great discussion with Katie Marcus, Product Lead at Progression. Katie gives us a deep insight into the trials and tribulations of fostering continuous discovery within a B2B environment and the start-up space. We cover: 0:00 Continuous discovery in product management 4:43 Implementing continuous Read more » The post Mastering continuous discovery with B2B products with Katie Marcus (Product Lead, Progression, Depop) appeared

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Amplitude Pathfinder: How Does It Work? [+ Better Alternative]

Userpilot

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. Using a legacy pathfinder like this one can do wonders for your SaaS business: Tracking the steps users take to complete a specific event means you can study whether users take a less-than-optimal route or if they run into any friction.

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Unemployed Agilists: How to Show Your Value to Support What Managers Want, Part 1

Johanna Rothman

Every day, I hear more stories of agile coaches or Scrum Masters losing their jobs. Why? Several reasons: No manager cares about “agile” even if they care about agility. So, selling “agile” into the organization doesn’t create any traction for change. Agile coaches and Scrum Masters are staff positions, not “line” jobs.

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Software Is Not Insightful: Distinctions Between Data And Insight

The Product Coalition

Differences between “what happened” and “why it happened.

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My UX Design Journey (part II): Experience outlived in the dimensions of design thinking.

UX Planet

Hey there! Cover me and together we discover the delicacies, I used design thinking to adjust my design for my UX design projects.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Ethical AI in SaaS: A product manager’s guide to responsible innovation

Mind the Product

Introduction In the fast-paced world of SaaS product management, it’s easy to get caught up in the excitement of innovation. We chase the next big feature, the groundbreaking solution, all while navigating the ever-shifting landscape of user expectations and market trends. But sometimes, the most significant lessons come not from moments of triumph, but from Read more » The post Ethical AI in SaaS: A product manager’s guide to responsible innovation appeared first on Mind the Pr

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How to Use Userpilot Paths to Understand User Behavior? A Guide

Userpilot

Userpilot has been improving its analytics capabilities consistently to enable product teams to make data-driven decisions. Following Retention, Funnels, Trends, and Flow analytics, we’ve just launched Userpilot Paths. In this article, we explain what Paths is, how to create the report, its use cases, and compare it to similar features in other tools.

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Johanna’s 60 Seconds of Writing WIP for March 15, 2024

Johanna Rothman

This week, my 60 seconds of WIP is from the speaking book. Enjoy! Video: When I let social media know, I only included this blog post, not the video. Here’s the video on my YouTube Channel. The Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s WIP for March 15, 2024, where I read an excerpt of just a minute of some writing in progress.

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Discover the Diverse Sources Behind Innovation

The Product Coalition

Let’s talk about the spaces, places and sources we explore to find new ideas.

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Challenges of a Product Manager In Cybersecurity Identity and Access Management projects

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Best Practices for Better Product Feature Prioritization 

ProductBoard

Prioritization in product management is the process of evaluating the relative importance of work, ideas, and requests. There are many different ways to do this, but at the end of the day, the goal is to eliminate wasteful practices and deliver customer value in the quickest possible way, given a variety of constraints. Why is product feature prioritization necessary?

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SUNDAY REWIND: Quick read – How to influence decisions using research

Mind the Product

This week’s Sunday Rewind is a 2021 post that looks at a panel discussion in which Cindy Alvarez, Steve Portigal, and Michelle Lotia share their tips on how to influence decisions using research. Read more » The post SUNDAY REWIND: Quick read – How to influence decisions using research appeared first on Mind the Product.

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10 Analytics Dashboard Examples to Gain Data Insights for SaaS [+Best Tools]

Userpilot

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. This makes it much easier to extract insights from your analysis compared to looking at mere numbers. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them.

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Unemployed Agilists: How to Increase Your Value to Get a Great Job, Part 3

Johanna Rothman

If you're an unemployed agilist, you are not alone. There way too many of you. But the causes and solutions might not be clear to you. That's why Part 1 of this series discusses your value and what managers want and need. That part discusses why managers see agile coaches and Scrum Masters as staff positions, not line jobs. Then, in Part 2, I suggested you mine your experience to move to a line job, so your value is obvious.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr

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Tooltip: A small design element with a big UX impact

UX Planet

Tooltip. Image by Component Gallery. A tooltip is a small box of explanatory text that appears on the screen when a user hovers over an icon. Despite their small size, tooltips play an important role in creating great UX. The purpose of tooltips Tooltips exist to provide additional context and guidance to users as they navigate an interface. They can: Explain an unfamiliar icon, field name, or function Tooltip is used to describe the function of unlabeled icons.

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How to Holistically Monitor Mobile Release Health and Run Better Rollouts

Amplitude

The mobile release process doesn’t end as soon as your update goes live. Monitor the rollout to ensure the new version remains stable and isn’t negatively impacting key metrics or revenue.

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Lessons learned from building data-driven product teams at Bloomberg Industry Group

Mind the Product

Product teams are increasingly embracing a data-driven approach to craft exceptional customer experiences. We had the opportunity to engage in a conversation with Kayode Dada, the Vice President of Product Experience at Bloomberg Industry Group, to understand his perspective on how organisations can adopt a data-centric approach to building great products.